Terms of service
Effective Date: April 29, 2026
Please read these Terms of Service (“Terms”) carefully before using the website www.packlumi.com operated by PackLumi (“we”, “us”, “our”).
By accessing and using our website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please do not use our website.
1. Use of Website
We grant you a limited, non-transferable license to access and use our website for personal and commercial purchasing purposes only.You agree not to:
· Use this site for any illegal or unauthorized purpose.
· Copy, modify, distribute, or resell any content from our website without written permission.
· Interfere with the website’s security, functionality or server systems.
2. Product Information
We strive to ensure that all product descriptions, images, colors and specifications are accurate. However, slight color differences may occur due to different display screens and lighting conditions, which do not constitute product defects.
3. Custom Made Products
Custom size, custom logo and personalized printed products are custom-made final sale items.Due to non-quality-related reasons, we do not accept returns or exchanges for custom orders.
4. Pricing & Payment
All prices displayed on our website are subject to change without prior notice.You agree to pay all applicable fees, taxes and shipping charges for your orders.We reserve the right to cancel or refuse any order in case of suspected fraud, incorrect pricing, or unavailable products.
5. Shipping & Delivery
Delivery times are estimated and not guaranteed. Delays caused by logistics, customs, weather or international transportation are beyond our control.It is the customer’s responsibility to provide accurate shipping address and contact information.
6. Returns & Refunds
Our return policy follows our official Return & Refund Policy page, which is incorporated into these Terms.Custom products, sale items and gift cards are non-returnable.
7. Intellectual Property
All content on this website, including texts, logos, images, graphics and product designs, belongs to PackLumi and is protected by copyright and trademark laws. You may not use our intellectual property without our explicit written approval.
8. Limitation of Liability
We shall not be liable for any indirect loss, economic loss, business loss or incidental damages arising from your use of our website or products.
9. Third-Party Links
Our website may contain links to third-party websites. We have no control over third-party sites and are not responsible for their content, privacy policies or services.
10. Policy Updates
We reserve the right to update these Terms at any time. Changes will take effect immediately after being posted on the website. Your continued use of the website constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:Email: wuyo8721@gmail.comWebsite: www.packlumi.com